Terms of service

These Terms of Service govern your use of qteefy.com and your purchase of products from Qteefy. By using our website or placing an order, you agree to these terms.

About Qteefy
Qteefy is operated by Anna Liza Carlos trading as Qteefy. Our contact details are:

Qteefy
Exchange Tower, 11th Floor, c/o Verve Homecare
London, England, E14 9GE
United Kingdom
Email: hello@qteefy.com
Telephone: 07518941772

Products and availability
We aim to ensure that product descriptions, images, prices, and availability are accurate. Colours and appearance may vary slightly depending on your device or screen. We may correct errors, update product information, or withdraw products from sale at any time.

Orders and payment
When you place an order, you are making an offer to purchase the selected products. An order is accepted when we send you an order confirmation. We may refuse or cancel an order where a product is unavailable, a pricing or listing error has occurred, payment cannot be authorised, or we reasonably suspect fraud or misuse.

Prices are shown in pounds sterling. Any applicable taxes, delivery charges, or other costs will be shown during checkout. Payment must be successfully authorised before an order can be processed.

Delivery
Delivery options, prices, and estimated delivery times are shown at checkout and in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by public holidays, busy periods, carrier delays, incorrect addresses, or circumstances outside our control.

Cancellations, returns, and refunds
Your cancellation, return, and refund rights are explained in our Return and Refund Policy. Nothing in these terms limits your statutory rights, including your rights if a product is faulty, damaged, not as described, or not fit for purpose.

Intellectual property
The content on this website, including text, images, logos, product information, graphics, and design, belongs to Qteefy or its licensors. You may use the website for personal shopping purposes only. You must not copy, reproduce, distribute, modify, or commercially use our content without written permission.

Acceptable use
You must not misuse the website, introduce malicious software, attempt unauthorised access, interfere with its operation, or use it for unlawful or fraudulent activity.

Third-party services and links
Our website may contain links or services provided by third parties. We are not responsible for the content, availability, or practices of third-party websites or services.

Limitation of liability
We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights. Subject to those rights, Qteefy is not responsible for indirect or unforeseeable loss arising from your use of the website or products.

Privacy
Our Privacy Policy explains how we collect, use, and protect personal information.

Changes to these terms
We may update these terms from time to time. The version displayed on this website applies to your use of the website and orders placed after it is published.

Governing law
These terms are governed by the laws of England and Wales, unless the mandatory laws of your country of residence provide otherwise. Any disputes will be handled by the courts of England and Wales, subject to any mandatory consumer rights that apply to you.

Contact
If you have questions about these terms, contact hello@qteefy.com or call 07518941772.